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Logistics Planning Specialist
2 months ago
We are seeking a highly skilled Transportation Operations Manager to join our team at GEODIS Group. As a key member of our logistics team, you will be responsible for leading the arrangement of transportation needs for multiple customers.
Key Responsibilities- Provide leadership to the Transportation Planner and/or Coordinator by solving problems, offering guidance, and providing support.
- Assign carriers to loads and monitor pick-up performance.
- Assume responsibility for load planning, optimization, routing, and scheduling of all modes.
- Respond to customer and Coordinator needs by answering inquiries, tracking shipments, and moving shipments.
- Participate in weekly/monthly customer meetings with supervisor.
- Prepare QBRs for supervisor and manager.
- Provide ad-hoc analysis and reporting for customers, supervisor, and manager.
- Prepare month-end close revenue accruals reports for the supervisor.
- Trace loads using the TMS and/or internet.
- Provide load exception management and reporting.
- Utilize customer or consignee website for routing instructions when required.
- Coordinate with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary.
- Assist supervisor with month-end financial reporting prep and approval.
- Research and re-submit invoices that are unpaid.
- Provide data gathering and presentation preparation for customer QBRs.
- Coordinate with the FAP Group to resolve invoicing discrepancies.
- Ensure compliance with SOPs (planners and coordinators).
- Assist in KPI development and reporting.
- Track and report all financial details on actual vs. planned various on cost per shipment.
- Record and sign off on all financial decisions which directly impact company's profit margin.
- Recognize and alert management on the potential adverse consequences of decisions which will impact the customer's financial performance.
- Manage the Financial Daily Health Checks and report variances to management.
- Work overtime and/or weekends as needed based on customer requirements or departmental priorities to support customer peaks and/or end of month, quarter, or year activities.
- Travel up to 10%.
- High school diploma or GED (General Education Diploma) equivalency required.
- Bachelor's degree preferred.
- Minimum 3 to 5 years related experience and/or training; or an equivalent combination of education and experience.
- Minimum 1 year experience in customer service or coordinator role.
- Experience with Transportation Management Systems.
- Experience with optimization tools preferred.
- Intermediate computer skills with proficiency in Microsoft Office products, including Word, Excel, Access, and Outlook.
- Good verbal and written communication skills.
- Professional email and phone etiquette.
- Strong problem-solving skills.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to multi-task.
While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.