Master Guitar Craft Specialist

7 days ago


La Marque, Texas, United States Guitar Center Full time
Job Overview

Guitar Center is a dynamic and innovative company that embodies the world of creativity and music. We are committed to developing and nurturing lifelong musicians, making a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.

About the Role

We are seeking an experienced Guitar Repair Technician to join our team. The successful candidate will be responsible for providing exceptional customer service, performing maintenance and repair services on customer-owned instruments, and maintaining store inventory.

Key Responsibilities
  • Interact with customers, ensuring a positive customer experience and addressing any concerns or issues promptly.
  • Service customer-owned instruments with a high level of craftsmanship, using technical expertise to diagnose and resolve problems efficiently.
  • Maintain store-owned gear, as requested, and ensure that all equipment is in good working order.
  • Complete warranty repair work, adhering to manufacturer guidelines and quality standards.
Requirements

To be successful in this role, you will need:

  • A skilled understanding of guitar repair and maintenance, including knowledge of materials, tools, and techniques.
  • Familiarity with Guitar Center products and services, including product features, benefits, and sales strategies.
Benefits

We offer a competitive salary of $65,000 per annum, along with a range of benefits, including:

  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
About Us

Guitar Center is an equal opportunity employer and is committed to diversity, equity, and inclusion. We believe in creating inclusive environments that put our customers first, while fulfilling our mission to develop and nurture lifelong musicians. If you are passionate about music, customer service, and technical expertise, we encourage you to apply.



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