Mental Health Crisis Intervention Specialist
7 days ago
Crisis Services Overview
At UnityPoint Health, we are committed to providing compassionate and comprehensive care to individuals in crisis. Our Crisis Services team works tirelessly to support patients in their time of need, using the principles of Trauma-Informed Care to promote healing and recovery.
The Role of a Peer Recovery Specialist
A Peer Recovery Specialist (PRS) is an essential member of our crisis response team. This individual provides acute care to patients in crisis, utilizing their personal experiences to develop meaningful relationships and set examples for patients to strive for in their recovery.
- Crisis Counseling Support
- The PRS uses their personal experiences to provide crisis counseling to patients and families, excel in de-escalation techniques, and assist with developing and implementing recovery plans.
Coordination of Patient Logistics
The PRS handles patient logistics, including arranging transportation, managing follow-up appointments, and facilitating transfers to outside hospitals. They may also assist with obtaining insurance authorizations.
Advocacy and Community Building
The Peer Support Specialist works to build a supportive community for both patients and staff, promoting growth and recovery through mentoring and education.
Referral and Resource Navigation
After an assessment by a crisis clinician, the PRS facilitates referrals for patients to appropriate resources for continued assistance and treatment.
Clinical Excellence and Continuous Learning
- The PRS utilizes peer mentoring and support, Wellness Recovery Action Plan (WRAP) facilitation, access to National Alliance on Mental Illness (NAMI) programs, and other evidence-based practices to motivate clients towards wellness and recovery goals.
- Maintaining accurate and concise clinical documentation is essential for effective care coordination.
- Establishing good working relationships with healthcare providers, outside agencies, and the community is vital for successful patient outcomes.
Education and Qualifications
To be eligible for this role, candidates must meet one of the following qualifications:
- High school diploma or GED and at least five years of documented clinical experience in mental health or human services.
- Certificate of psychiatric rehabilitation from a DHS-approved program within six months of hire, plus a high school diploma or GED, and two years' documented experience in providing mental health services.
Licensure and Certification
The ideal candidate will possess CPR, Crisis Prevention Intervention (CPI), and First Aid Training certifications within six months of hire. A valid driver's license is required, as well as annual education as assigned.
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