Low Voltage Installation Professional

2 days ago


Pittsburgh, Pennsylvania, United States Salto Inspired Access Full time
About the Job
As a Field Engagement Specialist at SALTO Systems, you will play a key role in delivering world-class security solutions to our customers. You will work closely with customers and end users to ensure satisfaction, retention, and compliance with standards. The role involves providing on-site support through surveys, inspections, commissioning assistance, and training, ensuring the effectiveness of our installations and the long-term success of the projects. The salary for this role is estimated at $85,000 per annum, depending on location and experience. This is a full-time position with overtime potential. Security product experience in the access control industry is preferred, but we will train the right person for the role. Your responsibilities will include:

Main Responsibilities
  • Customer Advocacy: Meet with customers face-to-face to understand their needs, provide accurate assessments of their site conditions, and identify opportunities to replace legacy products.
  • Continuous Learning: Expand your knowledge of the technical aspects of access control, door hardware, electric door switching, power panels, and fire egress.
  • Project Support: Collaborate with project managers and field sales teams to offer insights into site conditions and potential challenges.
  • Problem Solver: Evaluate site conditions to reduce downtime, resolve customer hurdles, and ensure a seamless experience.
  • Relationship Building: Build strong relationships with internal and external stakeholders, acting as a SALTO ambassador.

Requirements
  • At least one year of experience in a trade skill within the low voltage industry.
  • Exceptional written and oral communication skills, with the ability to engage with multiple levels of stakeholders.
  • A willingness to learn, understand, and explain integrated solutions to stakeholders.
  • Ability to manage extensive travel (75%), including overnight stays and site visits.
  • Clean driving record and an active passport.
  • Proven track record of delivering accurate and timely results.

Benefits
  • Comprehensive Health Coverage (medical, dental, vision, and mental health services).
  • Telemedicine for easy access to healthcare.
  • Generous Vacation Days (21 days annually) plus holidays.
  • 401(k) with Company Matching to help employees save for the future.
  • Mentorship and Coaching to support career growth.
  • Paid Volunteer Time for community engagement.
  • Performance Bonuses and Recognition Programs.
  • Employee Assistance Program (EAP) for personal support.
  • Team Building Activities and Company Events.
  • Free Meals and Snacks.
  • Life and Disability Insurance for peace of mind.
  • Critical Illness and Accident Insurance for added protection.


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