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Junior Travel Operations Specialist

2 months ago

Burlington, Wisconsin, United States Sail Away Travels Full time

Remote Travel Operations Specialist

Location: Remote (Available in various regions)

About Sail Away Travels: We are an innovative travel organization focused on designing memorable group travel experiences. Our mission is to deliver outstanding service to our clients, and we are looking for a Remote Travel Operations Specialist to become a vital part of our enthusiastic team.

Position Overview: In the role of Remote Travel Operations Specialist, you will be instrumental in ensuring that our group travelers enjoy smooth and memorable journeys. Your responsibilities will include providing excellent customer support, assisting with group travel bookings, managing itineraries, addressing any issues that arise, and maintaining effective communication with all parties involved.

Key Responsibilities:

  • Deliver timely and friendly assistance to group travelers through various communication methods.
  • Support clients in arranging group travel, ensuring precision and adherence to company standards.
  • Create and manage detailed travel itineraries customized to the preferences of the group.
  • Proactively address and resolve travel-related issues to ensure minimal disruption.
  • Maintain clear and effective communication with group leaders, travel coordinators, and service providers.
  • Assist travelers in obtaining necessary travel documents, including visas and permits.
  • Stay informed about travel trends and destination information to offer insightful recommendations.
  • Ensure the accuracy of bookings and travel documents while keeping thorough records.
  • Collaborate with various departments to improve the effectiveness of group travel initiatives.

Qualifications:

  • Experience in customer service, preferably within the travel sector.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Familiarity with travel booking platforms is a plus but not mandatory.
  • Ability to work autonomously as well as part of a remote team.
  • A genuine enthusiasm for travel and a dedication to creating remarkable experiences.

Benefits:

  • Flexible work schedule to suit your lifestyle.
  • Commission-based pay structure.
  • Access to attractive travel benefits and discounts.
  • Opportunity for business development with support for licensing and bonding.
  • Personalized website to highlight your skills and offerings.

Application Instructions: Interested candidates should submit their resume along with a cover letter detailing their relevant experience and passion for the role of Remote Travel Operations Specialist.

Note: This position is a 1099 Business Opportunity, not a traditional employment role.

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