Branch Director
2 months ago
Minot, North Dakota, United States
Great River Federal Credit Union
Full time
Job SummaryWe are seeking a highly skilled and experienced Branch Manager to lead our team at Great River Federal Credit Union. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our branch, ensuring exceptional service for our members, and developing a highly effective and engaged team of employees.
Key Responsibilities- Leadership and Team Development
- Develop and empower your team to reach their full potential by identifying areas for improvement, providing appropriate training and support, and recognizing high-performing staff.
- Hold employees accountable for their performance, attitude, and behavior.
- Member Service and Experience
- Ensure that exceptional service is consistently provided to all members by motivating and inspiring staff to align with the Credit Union's mission and philosophy.
- Branch Culture and Operations
- Foster a work environment where employees understand they are key to the branch's success, creating a culture of personal investment and empowerment.
- Oversee daily branch operations, including supervising staff, ensuring compliance with security protocols, handling complex member issues, and maintaining cash management procedures.
- Performance and Results
- Meet branch goals by monitoring performance, driving business development, and coordinating deposit, lending, and financial services in line with established policies and procedures.
- Prepare accounting records, manage branch budgets, and meet/exceed budgeting objectives.
- Community Engagement and Representation
- Represent the branch in the community through business development efforts, participation in local events, and building relationships with key stakeholders.
- A confident leader who can inspire and motivate others to perform at their best.
- Proven experience in coaching and developing employees to achieve their full potential.
- Strong understanding of financial products and services, with the ability to identify solutions that meet members' needs.
- Exceptional communication skills and the ability to foster strong relationships within the branch and with members.
- A results-oriented approach to meeting branch performance goals and driving success.
- Commitment to upholding Great River's mission, core values, and long-term objectives.
- Competitive salary and benefits package.
- Opportunities for ongoing training and career development.
- A collaborative and supportive team environment.
- And much more.