Branch Director

2 months ago


Minot, North Dakota, United States Great River Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to lead our team at Great River Federal Credit Union. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our branch, ensuring exceptional service for our members, and developing a highly effective and engaged team of employees.

Key Responsibilities
  • Leadership and Team Development
    • Develop and empower your team to reach their full potential by identifying areas for improvement, providing appropriate training and support, and recognizing high-performing staff.
    • Hold employees accountable for their performance, attitude, and behavior.
  • Member Service and Experience
    • Ensure that exceptional service is consistently provided to all members by motivating and inspiring staff to align with the Credit Union's mission and philosophy.
  • Branch Culture and Operations
    • Foster a work environment where employees understand they are key to the branch's success, creating a culture of personal investment and empowerment.
    • Oversee daily branch operations, including supervising staff, ensuring compliance with security protocols, handling complex member issues, and maintaining cash management procedures.
  • Performance and Results
    • Meet branch goals by monitoring performance, driving business development, and coordinating deposit, lending, and financial services in line with established policies and procedures.
    • Prepare accounting records, manage branch budgets, and meet/exceed budgeting objectives.
  • Community Engagement and Representation
    • Represent the branch in the community through business development efforts, participation in local events, and building relationships with key stakeholders.
Requirements and Qualifications
  • A confident leader who can inspire and motivate others to perform at their best.
  • Proven experience in coaching and developing employees to achieve their full potential.
  • Strong understanding of financial products and services, with the ability to identify solutions that meet members' needs.
  • Exceptional communication skills and the ability to foster strong relationships within the branch and with members.
  • A results-oriented approach to meeting branch performance goals and driving success.
  • Commitment to upholding Great River's mission, core values, and long-term objectives.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for ongoing training and career development.
  • A collaborative and supportive team environment.
  • And much more.