Financial Services Representative

4 weeks ago


Falcon Heights, Minnesota, United States Blaze Credit Union Full time
Member Service Representative

Blaze Credit Union is seeking a highly motivated and experienced Member Service Representative to join our Member Experience Center (Call Center). As a key member of our team, you will be responsible for providing exceptional member service, resolving member inquiries, and processing transactions in a professional and timely manner.

Key Responsibilities:

  • Answer incoming telephone calls and electronic messages in a professional and courteous manner
  • Resolve member inquiries and issues in a timely and effective manner
  • Process transactions, including deposits, withdrawals, and transfers
  • Provide technical support for our automated services
  • Work effectively in a diverse environment with a focus on delivering exceptional member service

Requirements:

  • At least 36 months of experience working in a financial institution
  • Excellent member service skills, with a focus on providing a positive experience for our members
  • Reliability and ability to work scheduled shifts
  • Excellent verbal and written communication skills
  • Ability to problem-solve and multi-task in a fast-paced environment

What We Offer:

  • Competitive hourly rate of $23.00, with Saturday hours paid at 1.5x
  • Eligibility for a bonus for working 7 or 10 Saturdays in a quarter
  • Exposure to multiple systems and opportunities for professional growth and development

Blaze Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.



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