Senior Practice Assistant, Pain Prior Auth

3 weeks ago


Newton, United States Brigham and Women's Hospital Full time
Job Title: Senior Practice Assistant, Pain Prior Auth

Brigham and Women's Hospital is seeking a highly skilled Senior Practice Assistant to join our team. As a key member of our Pain Management team, you will play a critical role in ensuring seamless patient care and efficient prior authorization processes.

Key Responsibilities:
  • Coordinate with EPIC Auth/Cert, Registration, and Referral Shell to ensure accurate data entry and timely authorization requests.
  • Interact with insurance companies, managed care plans, and intermediaries to verify coverage and benefits.
  • Identify incomplete clinical documentation and compile necessary information for preadmission approvals and precertification.
  • Monitor pending cases and ensure approvals are obtained prior to visits.
  • Advise uninsured and underinsured patients on available programs and make referrals to Patient Financial Services.
  • Maintain patient confidentiality and adhere to Customer Service Standards.
Requirements:
  • Minimum one year of applicable work experience.
  • Strong oral and written communication skills.
  • Working knowledge of Microsoft Office products.
  • Ability to prioritize workload and process high-volume requests with accuracy.
About Us:

Brigham and Women's Hospital is committed to putting every Patient First. We strive to deliver high-quality, safe patient care and provide a positive impact on our patients and the community. Join our team and be part of a dynamic and supportive environment that values diversity, equity, and inclusion.



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