Customer Service Representative
3 days ago
We are looking for a Customer Service Representative to join our team. The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and have prior experience working in a customer-facing role.
Key Responsibilities:
- Provide exceptional customer service to internal and external customers
- Assist customers with part selections, placing orders, payments, order inquiries, and quotes
- Pull orders for will call, delivery or shipping
- Stock the showroom
- Manage inventory
- Handle shipping and receiving of product transfers
- Make local deliveries
Requirements:
- High School Diploma or GED
- 1-3 years of paid experience working in a customer service role
- Current and valid Driver's License with at least one year of driving experience
- 1-3 years working in the HVAC industry (preferred)
- 1-3 years warehouse experience (preferred)
- 1-3 years supply chain experience (preferred)
- 1-3 years experience using inventory or ERP tracking software (preferred)
- Knowledge of the HVAC industry products and practices
- Proficiency in Microsoft Word, Excel, and PowerPoint and demonstrated ability to learn and use new technology
Estimated Salary: $50,000 - $65,000 per year
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