Sales and Customer Experience Specialist

5 days ago


Springfield, Illinois, United States Carter'sOshKosh Full time
About the Role

This Sales Associate role offers a unique opportunity to join a dynamic and fast-paced retail environment, where you will be responsible for delivering an exceptional customer experience and driving sales growth.

As a member of our sales team, you will play a critical role in promoting our products, building relationships with customers, and achieving sales targets.

Responsibilities
  • Welcome customers with a friendly greeting and provide assistance with finding products or answering questions
  • Upsell and cross-sell products to increase sales and enhance customer satisfaction
  • Process transactions efficiently and accurately, using our POS system
  • Assist with visual merchandising and store displays, ensuring a visually appealing store environment
  • Participate in training and development programs to improve your skills and knowledge
Requirements
  • A passion for customer service and a commitment to delivering exceptional experiences
  • Demonstrated sales and marketing skills, with a focus on building relationships and driving revenue growth
  • Effective communication and interpersonal skills, with the ability to work collaboratively with colleagues
  • The ability to lift up to 40 pounds, stand for long periods, and move quickly around the store
Salary and Benefits

$14-$17 per hour, depending on experience

Benefits include part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more


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