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Fresh Produce Team Leader

2 months ago


Hudson Wisconsin, United States Festival Foods Full time

Location :

Company Overview:

ABOUT FESTIVAL FOODS:


Festival Foods is a family- and employee-owned grocery chain based in Wisconsin, dedicated to supporting the communities we serve while delivering outstanding service and value to our customers.

With over 40 full-service supermarkets throughout Wisconsin, we prioritize our people.

Our commitment to our associates is evident in our daily interactions and the extensive benefits and programs we offer.


Job Summary:
The Fresh Produce Team Leader plays a vital role in ensuring the success of the Fresh Cut department by overseeing associates and maintaining high standards of service and quality.

FLSA Status:
Hourly

Reports To:
Produce Department Manager


The Fresh Produce Team Leader is responsible for collaborating with Fresh Cut associates to ensure adherence to company policies, achievement of departmental goals, and fulfillment of associates' needs.


Key Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Lead, mentor, and promote Festival culture, exceptional guest service, and performance standards among Fresh Cut associates.

2. Assist in the onboarding and training of new Fresh Cut associates.

3. Work alongside the Fresh Cut Department Manager to document any policy violations by associates.

4. Ensure that all departmental standards are consistently met within the Fresh Cut area.

5. Maintain optimal inventory levels and guarantee accurate pricing for products.

6. Foster communication and collaboration with the Store Director, Produce Department Manager, and Fresh Cut associates to uphold standards and exceed customer expectations.

7. Oversee sanitation practices within the Fresh Cut department.

8. Assist customers in locating items within the department.

9. Address customer concerns and resolve issues related to service or product quality.

10. Guide Fresh Cut associates in their career development.

11. Contribute to the overall cleanliness of the department by organizing and sanitizing work areas and sales floors as necessary.

12. Ensure that all quality standards are met, including achieving quantity expectations by specified times.

13. Maintain regular and punctual attendance in accordance with the work schedule, providing adequate notice for absences.

14. Perform other duties as assigned.

Qualifications:
To be successful in this role, candidates must meet the following qualifications:

- High School diploma or equivalent experience.

- Understanding of leadership roles and team motivation.

- Ability to interact tactfully and effectively with customers and staff.

- Strong oral and written communication skills, capable of managing a diverse team in a fast-paced environment.

- Comprehensive knowledge of safety requirements and company safety policies.

- Ability to apply on-the-job safety training to identify and respond to potential hazards.

Physical Demands and Work Environment:


The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


The associate must be able to stand for extended periods, work in cooler environments, walk throughout the store, and frequently bend, stoop, and kneel. The role requires full upper body motion for lifting products and performing repetitive tasks for prolonged periods.

Associates must possess functional sensory abilities to visually monitor the store, create appealing displays, and operate equipment.

The position may require lifting up to 40 pounds occasionally.

Work Schedule:
The Fresh Produce Team Leader is an hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

Benefits Overview:

WHY YOU'LL LOVE IT HERE:

Associate Discount:
Enjoy a generous 15% discount on grocery purchases for you and your immediate household.

Weekly Pay & Premium Pay:
Hourly associates receive weekly pay, allowing for more frequent access to their earnings. Part-time associates earn a $1 premium per hour on Sundays and select holidays, while full-time associates receive time and a half on those days.

Two-Week Advanced Scheduling:
We provide schedules two weeks in advance, promoting better planning and work-life balance.

Vision & Dental Insurance:

Both part-time and full-time associates are eligible for vision insurance and two dental coverage options tailored to their needs.


Support:

Our associates benefit from comprehensive support for their well-being, including three weeks of paid parental leave, a fitness reimbursement program, and an Employee Assistance Program (EAP) that offers confidential care for various personal challenges.


Save for Your Future:

We offer both a 401(k) plan and an Employee Stock Ownership Plan (ESOP) to assist associates in planning for retirement. The 401(k) plan allows associates to save a portion of their earnings, while the ESOP provides shares based on years of service and earnings, enabling associates to share in the company's success.

At Festival Foods, we are committed to fostering an environment of mutual respect and equal employment opportunities for all. We strive to build a diverse and skilled team that reflects a variety of backgrounds and perspectives, enhancing our ability to serve our customers.