Manager of Patient Advocacy

2 weeks ago


Johnstown, Pennsylvania, United States BAYADA Home Health Care Full time
BAYADA Home Health Care is seeking a dedicated Patient Advocate Manager to join our team. This role is essential in ensuring that our clients receive exceptional home health services tailored to their needs.

As a Patient Advocate Manager, you will:

  • Deliver outstanding customer service and oversee quality home care delivery.
  • Manage the coordination of client services and address urgent scheduling challenges.
  • Foster enduring relationships with clients, referral sources, payors, and community organizations.
  • Develop and maintain strong communication with your team.
  • Ensure effective financial oversight of your caseload by tracking key performance metrics.

Your collaboration with Office Associates and Clinical Managers will be vital in providing support and supervision to field staff.

Qualifications:

  • Experience in a medical office or home care setting is preferred.
  • Previous supervisory experience is advantageous.
  • A proven track record of taking on increased responsibilities and achieving goals.
  • A desire for professional growth and advancement.
  • Strong computer skills, particularly with electronic medical records.
  • Excellent communication and interpersonal abilities.

BAYADA is committed to providing a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and identities.

Our comprehensive benefits package includes:

  • Paid holidays, vacation, and sick leave.
  • Vision, dental, and medical health plans.
  • Employer-paid life insurance.
  • 401k with company match.
  • Direct deposit and employee assistance programs.

At BAYADA, we believe in delivering home health care with compassion, excellence, and reliability.



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