Payment Processor

Job Summary:

The Payment Processor is responsible for ensuring the timely and accurate posting of all electronic and manual insurance payments and patient payments.

Works closely with internal departments, external business partners, and Accounting to deliver services, including timely and accurate posting of all payments and cash for APN Software Services Inc.

Has expert knowledge of Affinity, Emdeon, Streamline, and MedAssets.

Ensures payments are posted efficiently and accurately, working well under pressure and with attention to detail.

Posts batches timely according to department guidelines and works closely with Accounting to ensure AR reporting is accurate and balances daily.

Organizes daily posting logs and submits to Accounting each day for reconciliation of daily postings.

Works facilities Suspense accounts weekly to identify and transfer funds to appropriate patient account(s).

Conducts payment posting research, including identifying posting errors, transferring funds correctly, and documenting on reconciliation logs for reporting to Accounting.

Reviews and works email requests from staff, management, and other departments for payment posting research within set timeliness guidelines.

Effectively interfaces with other organizational departments and project team members.

Works closely with vendors on missing posting files or posting file errors, including unbalanced files.

Pulls payment reports from vendor websites as needed for help in posting research and patient account identification.

Participates actively in any training opportunities to enhance knowledge and help APN Software Services Inc patients.

Participates in problem-solving and process improvements.

Meets quality assurance and productivity standards.

Demonstrates knowledge of and effectively uses patient account systems (Affinity, Chartmaxx, MedAssets, and Emdeon).

Able to work with minimal supervision.

Performs other duties as assigned.

Required Skills:

Analytical, critical thinking, and sound decision-making skills.

Basic skills in Microsoft Office (Word/Excel).

Ability to communicate in a clear and professional manner.

Strong interpersonal skills.

Ability to problem-solve, prioritize, and follow through completely with assigned tasks.

2 to 3 years of billing and/or collection experience.

Education:

Required: HS Diploma or equivalent