Insurance Policy Coordinator

1 week ago


Choctaw, Oklahoma, United States State Farm Insurance Full time

Job Description

As a Customer Service Representative at State Farm Insurance, you will play a critical role in delivering exceptional customer experiences and ensuring the success of our business.

Key Responsibilities

  1. Assist customers with inquiries, complaints, and policy changes;
  2. Provide accurate and timely information regarding insurance products and services;
  3. Process policy applications, renewals, and cancellations;
  4. Handle billing and payment inquiries;
  5. Resolve customer issues and complaints in a professional and efficient manner;
  6. Collaborate with team members to ensure customer satisfaction;
  7. Maintain accurate customer records and update information as needed;
  8. Follow company policies and procedures to ensure compliance with insurance regulations;
  9. Stay updated on industry trends and changes in insurance policies;
  10. Continuously improve knowledge and skills through training and development opportunities.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent;
  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment;
  • Basic computer skills and proficiency in Microsoft Office;
  • Ability to work independently and as part of a team.

Salary Range

The estimated salary for this position is $52,000 - $72,000 per year, depending on experience.



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