Insurance Policy Coordinator
1 week ago
Job Description
As a Customer Service Representative at State Farm Insurance, you will play a critical role in delivering exceptional customer experiences and ensuring the success of our business.
Key Responsibilities
- Assist customers with inquiries, complaints, and policy changes;
- Provide accurate and timely information regarding insurance products and services;
- Process policy applications, renewals, and cancellations;
- Handle billing and payment inquiries;
- Resolve customer issues and complaints in a professional and efficient manner;
- Collaborate with team members to ensure customer satisfaction;
- Maintain accurate customer records and update information as needed;
- Follow company policies and procedures to ensure compliance with insurance regulations;
- Stay updated on industry trends and changes in insurance policies;
- Continuously improve knowledge and skills through training and development opportunities.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment;
- Basic computer skills and proficiency in Microsoft Office;
- Ability to work independently and as part of a team.
Salary Range
The estimated salary for this position is $52,000 - $72,000 per year, depending on experience.
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