Home Care RN Triage Specialist
4 weeks ago
Trinity Health is seeking a skilled and compassionate RN to join our team as a Home Care RN Triage Specialist. As a key member of our home health agency, you will play a vital role in providing exceptional patient care and support to our patients and their families.
Responsibilities:
• Triage calls and provide telephonic assistance to patients and families as needed
• Determine if on-call visit RN needs to see patient at home and contact RN on call to share information regarding patient needs
• Coordinate with RN Supervisors, clinicians, and schedulers across the agency to prioritize patient needs
• Participate in team educational meetings and contribute to the development of our home health care team
Requirements:
• NYS RN licensure
• 2+ years of experience as a RN in home care or acute care setting
• Valid driver license and reliable vehicle
Preferred Requirements:
• 4+ years of home care experience
• Experience managing chronically ill patients (heart failure, COPD, diabetes, etc)
• Strong chronic care management skills
• Excellent computer skills and ability to work with multiple computer applications
• High level of communication skills to work with a diverse team across different departments
• Multitasking and prioritization skills in a fast-paced environment
• Excellent customer service skills and ability to maintain the highest level of customer satisfaction
What We Offer:
• Competitive salary based on experience, skills, and education
• Tuition assistance
• Supportive work environment with leaders available to help address questions
• Thorough orientation and continual development opportunities
• Opportunity to work with a diverse and inclusive team
Trinity Health's Commitment to Diversity and Inclusion:
Trinity Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity. We believe that a diverse and inclusive workforce provides the most accessible and equitable care for those we serve.
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