Sales Associate Part-Time

2 weeks ago

GondrecourtleChâteau, Grand Est, United States Orangetheory Fitness Full time
Job Title: Sales Associate Part-Time

About Us:

Orangetheory Fitness is a leading fitness studio chain with a mission to lead, support, and inspire our team members to achieve their goals. We're looking for a Sales Associate to join our team and help us deliver an exceptional experience to our members.

Job Summary:

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for meeting and exceeding sales targets, providing exceptional customer service, and maintaining a clean and safe studio environment.

Key Responsibilities:

  • Cultivate genuine connections with members and guests, answering questions and resolving concerns.
  • Ensure a friendly, helpful, and inclusive experience for all members and guests.
  • Deliver an exceptional sales and service experience to all members and guests.
  • Maintain a safe and clean studio environment.
  • Perform telephone inquiries, follow-up calls, and customer care calls.
  • Host studio tours with prospects and/or fitness program holders.
  • Greet members and guests promptly, enthusiastically, and with a smile.
  • Maintain an organized and clean work environment.
  • Respond immediately to member requests, inquiries, and concerns.
  • Execute proper onboarding of all OTF members through essential Client Intake and Membership Agreement forms.
  • Attend and participate in all relevant OTF training programs, events, and meetings.
  • Establish and maintain an effective referral program.
  • Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities.
  • Maintain an organized and clean lobby/front desk area.
  • Process accurate credit card transactions.
  • Perform follow-up and follow-through activities with all prospective clients.
  • Work closely with the Fitness Team to ensure that processes are fulfilled.

Requirements:

  • Previous sales experience with strong sales prowess (experience working in a sales quota-bearing structure highly preferred).
  • Excellent verbal and written communication skills.
  • Ability to multi-task and excel in a fast-paced environment.
  • Functional computer skills required (Microsoft Office, general site navigation, in-depth reporting, and data entry).
  • Flexibility to work daytime, evening, holiday, and/or weekend hours as needed.
  • Ability to work and function in an ORANGE TEAM environment.
  • High school diploma.
  • Health and fitness-minded people highly preferred.

Benefits:

  • Competitive hourly wage.
  • Performance bonuses based on weekly, monthly, individual, and team sales goals.
  • Medical, Dental, and Vision (based on full-time hours).
  • 401k (based on full-time hours).
  • Access to all Orangetheory classes at any studio nationwide.
  • Deep discounts on all OTF retail and technology.
  • Opportunities for career growth.
  • Covid-19 safety and health protocol for a safe work environment.
  • Monthly team-building events and reward opportunities.
  • Free AED/CPR certifications.
  • Huge discount on NASM and AFAA certifications.

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