Enterprise Software Specialist

6 days ago


Washington, United States Shield AI Full time

About the Role

We are seeking a highly skilled Software Applications Engineer to join our team at Shield AI. As a key member of our engineering team, you will be responsible for providing technical expertise and support to customers during the implementation and use of our enterprise software products. You will work closely with customers to understand their requirements and ensure successful product integration for AI & Autonomy development.

  • You will work with the Hivemind enterprise software stack.
  • You will provide technical support and training to customers.
  • You will develop AI & Autonomy applications using the Shield AI enterprise software development kit.
  • You will assist the sales team in pre-sales activities, e.g., demos.
  • You will assist in post-sales deployment and integration of Shield AI enterprise software products.
  • You will develop and maintain technical documentation and training materials.
  • You will troubleshoot and resolve technical issues.
  • You will help customers debug software/API integration issues.
  • You will collaborate with the engineering team to address customer feedback and improve products.
  • You will visit customers on site globally to support software integration and development activities.
Qualifications
  • Bachelor's degree in Engineering, Computer Science, or a related field.
  • 7+ years of industry experience.
  • 3+ years of experience in an integration/applications engineering role.
  • 3+ years of experience working in a startup environment.
  • Strong technical background in software engineering.
  • Strong proficiency in writing modern C++ code.
  • Intermediate proficiency in writing Python code.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
Compensation Package

$150,697 - $226,046 a year



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