Regional Sales Associate

3 days ago

New Braunfels, Texas, United States Twin Liquors Full time
Job Title: Regional Sales Associate

Twin Liquors is seeking a highly motivated and customer-focused Regional Sales Associate to join our team. As a Regional Sales Associate, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Practice responsible alcohol service in accordance with local and state laws, including identification verification and intoxication prevention.
  • Assist in all aspects of store operations, with a focus on cleanliness, product displays, signage quality, safety, and customer service.
  • Ensure high levels of customer satisfaction by being knowledgeable about all products offered and teaming up with coworkers to provide excellent sales service.
  • Maintain awareness of all product knowledge and current or upcoming product trends.
  • Set and achieve the highest standards in retail execution.
  • Communicate regularly with Store Team Leaders regarding proper store operations.
  • Operate POS, make change, and accurately conduct credit card transactions and account for all monies at the end of each shift.
  • Respond promptly to customer needs and questions and requests assistance when necessary.
Requirements:
  • 21 years of age or older.
  • Strong knowledge of company policies, goals, and standards.
  • Ability to act with integrity, honesty, and professionalism.
  • Excellent analytical, organizational, and oral and written communication skills.
  • Confident and comfortable engaging customers to deliver an elevated experience and provide excellent customer service to all customers and partners.
  • Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
  • Ability to use technology applicable to the position and access information necessary to complete daily responsibilities.
  • Desire to continually develop retail sales skills and knowledge of product and services.
  • Ability to follow directions and established initiatives without necessary supervision.
  • Problem-solving skills, especially in situations of high stress.
  • Ability to multi-task and prioritize assignments, with ability to meet deadlines and commitments.
  • Ability to demonstrate accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
  • Full knowledge of all TABC regulations that apply to the company.
Physical Requirements:
  • The ability to stand for 4 hour intervals, for a total of 8 hours per day, for up to 40 hours per week.
  • The ability to frequently climb a ladder.
  • The ability to frequently twist, bend, stoop, kneel, and crawl.
  • The ability to frequently lift up to 50 pounds, repeatedly.
  • The ability to work 8 hours at a time.
  • The ability to work on all weekdays, weekends, and to work opening, mid-day, and closing shifts.
  • The ability to work alone during weekdays, weekends, opening, mid-day, and closing shifts.
Supervisory Responsibility:

This position has no direct reports.

Expected Hours of Work:

A typical work week includes Monday-Saturday (business is closed every Sunday).

Availability to work all regular hours scheduled by a member of management per week.

Availability to work hours within 9:00am-9:30pm.

Availability to work closing and opening shifts.

Availability to work on weekends and holidays.

Travel: Minimal to no travel within multiple Texas locations in all major cities/regions.

Preferred Education and Experience:

High School Diploma or GED equivalent is required.

1-3 years in retail, bar tending, or restaurant setting preferred.

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