Service Delivery Professional

5 days ago


Santa Barbara, California, United States FMS Enterprises Inc Full time
About the Job:

FMS Enterprises Inc is a leading provider of innovative solutions. We are seeking a Service Delivery Professional to join our team and provide exceptional customer service by responding to inquiries, resolving issues, and delivering outstanding results.

Key Responsibilities:
  • Deliver personalized service to customers via phone, email, and chat
  • Analyze and resolve complex technical issues
  • Develop and maintain relationships with customers
  • Work collaboratively with internal teams to achieve business objectives
  • Continuously improve customer satisfaction ratings
Requirements:
  • Bachelor's degree in Business Administration or a related field
  • 2+ years of experience in customer service or sales
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Knowledge of product offerings and technical specifications
Estimated Salary:

$50,000 - $70,000 per year



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