Customer Service Representative

6 days ago


Asheville, North Carolina, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a Customer Service Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for ensuring a positive shopping experience by assisting with purchases, handling merchandise, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members across the club
  • Maintain a clean and organized store environment
  • Assist with purchasing decisions and process transactions
  • Utilize cash registers to assist members with transactions

What You'll Do:

  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed
  • Inform members when products are unavailable (for example, out of stock)
  • Offer members alternative product options when needed
  • Ensure products are selected and packaged according to company policies and procedures
  • Resolve member issues and concerns
Requirements
  • Candidate must be able to stand for long periods of time while assisting members
  • Candidate must be able to work in a fast-paced environment
  • Candidate must be able to multitask and prioritize tasks


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