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Sewer Maintenance Technician
2 months ago
We are seeking a highly skilled Drainage Specialist to join our team at Maxwell Plumb. As a key member of our team, you will be responsible for providing exceptional service to our customers by ensuring their drainage systems are functioning properly.
Key Responsibilities- Drain Cleaning and Maintenance: Perform drain cleaning, jetting, and cable work related to in-home service calls, ensuring that all work is completed to the highest standards.
- Camera Service: Provide camera service for every mainline stoppage within 24 hours of the report, identifying and resolving issues efficiently.
- Customer Service: Establish and maintain strong relationships with customers, providing them with expert advice on sewer repair and replacement, and helping them select the right maintenance plan and understand warranty information.
- Equipment Maintenance: Protect and maintain drain cleaning and camera equipment, ensuring that all tools are in good working order and that the truck is well-inventoried.
- Training and Development: Participate in all training exercises, morning meetings, trade shows, and retreats, and train and mentor apprentices to ensure quick and accurate repairs.
- Administrative Tasks: Accurately and timely complete invoices, time cards, curbside feedback, and options sheets.
- Previous Experience: Previous experience in drain cleaning or a related field is preferred.
- Physical Demands: Ability to work in physically demanding environments, including climbing, digging, and lifting heavy objects.
- Technical Skills: Proficient in using cabling machines, hand tools, and heavy equipment for drain maintenance and repair.
- Additional Requirements: Familiarity with fiber splicing techniques for underground drainage systems is a plus, and knowledge of safety procedures when working with high voltage equipment is essential.
- Driver's License: Valid driver's license with a clean driving record is required.
- 401(k) Matching
- Dental Insurance
- Employee Discount
- Health Insurance
- Paid Time Off
- Vision Insurance
- Weekends as Needed