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Restaurant Cashier
2 months ago
We are seeking a highly skilled and customer-focused Restaurant Cashier to join our team at Gus's World Famous Fried Chicken. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and contributing to the overall success of our restaurant.
Key Responsibilities- Prepare the To-Go Counter: Ensure the to-go counter and pass are clean and tidy, presenting a welcoming atmosphere for our guests.
- Attend to Customers: Greet and attend to customers upon entrance, providing a warm and friendly welcome.
- Presentation and Service: Present menus and assist customers in selecting food and beverages, taking and serving orders with precision and efficiency.
- Answer Questions and Make Recommendations: Respond to customer inquiries and make recommendations for complementary products, enhancing their dining experience.
- Collaborate with Team Members: Work closely with other restaurant servers, kitchen, and bar staff to ensure seamless service and a positive atmosphere.
- Handle Complaints and Issues: Address customer complaints and issues with a positive attitude, resolving problems promptly and professionally.
- Issue Bills and Accept Payment: Accurately issue bills and accept payment, maintaining a high level of customer satisfaction.
- Proven Experience: Proven experience in restaurant serving, cashiering, and/or hostessing, with a strong focus on customer service.
- Attention to Cleanliness and Safety: Maintain a high level of cleanliness and safety standards, adhering to company policies and procedures.
- Patience and Customer-Oriented Approach: Demonstrate patience and a customer-oriented approach, providing exceptional service in a fast-paced environment.
- Excellent People Skills: Possess excellent people skills, with a friendly and approachable attitude.
- Responsibility and Trustworthiness: Demonstrate responsibility and trustworthiness, maintaining confidentiality and adhering to company policies.
- Education: A high school diploma is a plus, but not required.
Gus's World Famous Fried Chicken is a full-service restaurant serving beer and wine, alongside our signature fried chicken. We have been featured on multiple shows on the Travel Channel and Food Network, and have been recognized by publications such as Forbes, GQ, Garden & Gun, and Southern Living. We are committed to providing exceptional service and quality food, and we are seeking a passionate and dedicated team member to join our team.
