Endpoint Security Technician

1 week ago


Tampa, Florida, United States RIT Solutions, Inc. Full time
Job Overview

We are seeking an Endpoint Security Technician to support our organization's desktop computing environment. As an Endpoint Security Technician, you will be responsible for resolving technical issues related to hardware, software, and network connectivity, as well as maintaining overall system performance. This is a 6-month contract position, with potential to convert to permanent/full-time after the initial term.

About the Role
You will work in a hybrid environment, three days a week, from our office in Houston, TX (near the Galleria). The ideal candidate should have experience with Entra ID (formerly Azure AD) and Zero Trust Network Access (ZTNA) frameworks.

Key Responsibilities
* Manage user identities, permissions, and authentication through Entra ID (formerly Azure AD).* Implement and maintain security measures aligned with Zero Trust principles.* Provide IT technical support for desktops, laptops, mobile devices, printers, and peripherals.* Diagnose and resolve hardware, software, and network connectivity problems.* Install, configure, and maintain desktop hardware, software, and peripherals.* Deploy and manage operating systems and software updates.

Requirements
* Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.* 2-4 years of experience in desktop support, IT helpdesk, or a similar role.* Hands-on experience with Entra ID (formerly Azure AD) for identity and access management.* Experience with Zero Trust Network Access (ZTNA) frameworks and technologies.* Strong knowledge of Windows OS, Mac OS, and mobile operating systems (iOS, Android).* Ability to work independently and as part of a team.* Excellent verbal and written communication abilities.* Attention to detail, with strong documentation skills.

Estimated Salary: $95,000 - $125,000 per year

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