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Operational Efficiency Specialist

2 weeks ago


Anchorage, Alaska, United States CyberCoders Full time
About the Role

We are seeking a highly skilled Operational Efficiency Specialist to join our team at CyberCoders. As an Operational Efficiency Specialist, you will be responsible for providing expert support and analysis to enhance operational efficiency and assist in the deployment of advanced software solutions.

Key Responsibilities
  • Provide Expert Support: Provide desk-side training and on-site support to end-users in the operation of intelligence platforms.
  • Develop Curriculum: Develop and implement curriculum for user training sessions tailored to platform-specific needs.
  • Assist with Software Deployment: Assist in software deployment and troubleshooting, ensuring a seamless integration into existing workflows.
  • Collaborate with Intelligence Analysts: Collaborate with intelligence analysts to enhance the functionality and usability of tools like GAIA, Gotham, and Foundry.
  • Conduct Analysis: Conduct all-source intelligence analysis to provide insights and support mission objectives.
Requirements
  • Bachelor's Degree or Equivalent Experience: A Bachelor's degree in a related field or equivalent military experience is required.
  • FSR Analyst Experience: Experience as an FSR Analyst with a strong understanding of help desk operations and user training is necessary.
  • Curriculum Development Skills: Demonstrated ability in curriculum development for training programs is essential.
  • System Familiarity: Familiarity with GAIA, Gotham, Foundry, and DCGS-A systems is required.
  • Security Clearance: Must hold a DoD TS/SCI Clearance.
  • Troubleshooting Skills: Strong troubleshooting skills and experience with software deployment are necessary.
About Us

CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.