Retail Store Manager
4 weeks ago
The UPS Store #3062 is seeking a highly motivated and experienced Store Manager to lead our retail location in Nassau County, Long Island NY. As a Store Manager, you will be responsible for the day-to-day operations of the store, including managing productivity, ensuring world-class customer service, monitoring cost control and expenses, and providing weekly and monthly reports to the franchise owner.
The ideal candidate will have a post high school education, five years of customer facing retail and store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, and the physical ability to perform the job. They must also have a dynamic personality and be able to motivate a team to optimize performance.
Responsibilities:
- Perform personnel management, including recruiting, training, scheduling, and coaching associates
- Schedule work assignments and facilitate weekly or monthly staff meetings
- Monitor, evaluate, and maximize customer service delivery and customer satisfaction
- Develop and implement the store marketing program
- Manage the store's financials and prepare/provide reporting
- Manage inventory
- Review daily employee timesheets and submit for payroll processing
- Oversee store maintenance, including cleanliness, safety, and organization
- Perform other duties as assigned
Qualifications:
- 5 years of customer facing retail operations experience
- Advanced education degree, coursework, or tech school desired
- Previous store management experience required, including personnel and financial management experience
- P&L experience preferred
- Strong computer skills, including Microsoft Office and Adobe Suites
- Bona fide management/leadership skills
- Willing to accept full accountability for store operations
Benefits:
- Flexible schedule
- Vacation and Sick Pay
- Insurance; medical, dental, and vision
- Holidays
- 401K Retirement Savings Plan with match
- Paid Training
- Employee Discounts
- Uniforms Provided
- Free Parking
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