Retail Store Manager

4 weeks ago


Plainview, United States The UPS Store #3062 Full time
Job Title: Store Manager - Retail Operations

The UPS Store #3062 is seeking a highly motivated and experienced Store Manager to lead our retail location in Nassau County, Long Island NY. As a Store Manager, you will be responsible for the day-to-day operations of the store, including managing productivity, ensuring world-class customer service, monitoring cost control and expenses, and providing weekly and monthly reports to the franchise owner.

The ideal candidate will have a post high school education, five years of customer facing retail and store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, and the physical ability to perform the job. They must also have a dynamic personality and be able to motivate a team to optimize performance.

Responsibilities:

  • Perform personnel management, including recruiting, training, scheduling, and coaching associates
  • Schedule work assignments and facilitate weekly or monthly staff meetings
  • Monitor, evaluate, and maximize customer service delivery and customer satisfaction
  • Develop and implement the store marketing program
  • Manage the store's financials and prepare/provide reporting
  • Manage inventory
  • Review daily employee timesheets and submit for payroll processing
  • Oversee store maintenance, including cleanliness, safety, and organization
  • Perform other duties as assigned

Qualifications:

  • 5 years of customer facing retail operations experience
  • Advanced education degree, coursework, or tech school desired
  • Previous store management experience required, including personnel and financial management experience
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Bona fide management/leadership skills
  • Willing to accept full accountability for store operations

Benefits:

  • Flexible schedule
  • Vacation and Sick Pay
  • Insurance; medical, dental, and vision
  • Holidays
  • 401K Retirement Savings Plan with match
  • Paid Training
  • Employee Discounts
  • Uniforms Provided
  • Free Parking

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