Housekeeping Team Member

4 days ago


Kansas City, Missouri, United States Boyd Gaming Full time

Job Description:

We are seeking a highly motivated and detail-oriented individual to join our Housekeeping team as a Houseperson. This role is responsible for maintaining the cleanliness and condition of assigned guest rooms, ensuring exceptional guest service, and collaborating with other departments to ensure seamless operations.

Responsibilities:

  • Cleaning and Maintenance: Perform thorough cleaning of guest rooms, hallways, vending areas, and other assigned spaces according to established standards.
  • Guest Service: Provide attentive, courteous, and efficient service to guests, responding promptly to their needs and resolving any issues that may arise.
  • Teamwork: Collaborate with housekeeping staff, front desk, and other departments to ensure effective communication and coordination.
  • Reporting and Documentation: Accurately report any maintenance or housekeeping issues to the dispatcher and maintain detailed records of tasks completed.
  • Inventory Management: Ensure that guest rooms are supplied with all necessary amenities and soft goods in compliance with company policies.

Requirements:

  • High School Diploma: Equivalent preferred
  • Previous Cleaning Experience: Six months preferred
  • Strong Communication Skills: Ability to interact effectively with guests, colleagues, and management
  • Physical Abilities: Ability to lift up to 75 pounds and perform floor-to-floor room cleaning duties as needed

Salary: $18.50-$22.50 per hour, depending on experience

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career growth and advancement



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