Office Support Specialist

1 month ago


Frankenmuth, Michigan, United States Atria Senior Living Full time
Job Summary

We are seeking a highly skilled and motivated Receptionist to join our team at Atria Senior Living. As a key member of our community, you will provide exceptional office support and customer service to our residents, staff, and visitors.

Responsibilities
  • Provide administrative support to the community, including answering phones, responding to emails, and completing tasks as assigned.
  • Assist residents with questions, concerns, and problems, and provide solutions that meet their needs.
  • Direct residents, family members, and vendors to the appropriate person or department within the community.
  • Answer incoming calls and greet visitors in a professional and courteous manner.
  • Assist with resident onboarding, including completing discovery sales calls and scheduling appointments with the sales leader.
  • Provide backup support to the Enrichment Coordinator as needed.
  • Encourage resident participation in community activities and events.
  • Perform general administrative tasks, including mail, marketing, and paperwork.
Qualifications
  • High School diploma or equivalent required.
  • Previous experience in office administration or customer service preferred.
  • Proficiency in Microsoft Office Suite and ability to learn new software quickly.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for advancement and professional growth.
  • A supportive and inclusive work environment.
  • Recognition and rewards for outstanding performance.


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