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Shift Supervisor

2 months ago


Charlotte, North Carolina, United States Penn Station East Coast Subs Full time

Job Summary:

Penn Station East Coast Subs is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are working efficiently and effectively.

Key Responsibilities:

  • Utilize knowledge of operational skills, customer service, and health and safety regulations to ensure a clean and safe environment for customers and team members.
  • Provide quality products and service to each and every customer, exceeding their expectations and building a loyal customer base.
  • Manage and motivate a team of Shift Leaders and team members, providing guidance and support to ensure that they are working effectively and efficiently.
  • Monitor and control inventory, labor costs, and other operational expenses to ensure that the restaurant is running profitably.
  • Develop and implement strategies to increase sales and revenue, while maintaining high levels of customer satisfaction.

Requirements:

  • Strong customer service skills and a great attitude are required.
  • All employees must be at least 18 years of age and possess all documents and permits required by state and federal law.

Benefits:

  • We are proud to provide competitive benefits and pay, including flexible schedules, meal discounts, paid time off, and health insurance.