Data Insights Lead

6 days ago


Redmond, Washington, United States SpaceX Full time
Work With Us
We are looking for a highly motivated and detail-oriented Business Analyst to join our Starlink Enterprise Account Management team. As a Sr. Business Analyst, you will be responsible for analyzing data about Starlink enterprise customers and translating it into reporting, recommendations, and tooling to improve both our customers' experience and internal Starlink operations. You will work closely with cross-functional teams to integrate data insights into business decisions, drive process improvements, and optimize customer experiences.

Key Responsibilities:
• Conduct complex data analysis and develop reports to support business decisions and optimize customer experiences
• Collaborate with cross-functional teams to integrate data insights into business decisions, drive process improvements, and optimize customer experiences
• Develop and maintain automated processes to accelerate revenue, mitigate business risk, or create efficiencies within Starlink Business Operations and across teams
• Improve data capture for future Account Management use cases, identifying front-end requirements and collaborating with software development teams on table structure
• Support new market launch, continuous improvement, and cross-functional strategic initiatives
• Bachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics discipline
• Advanced SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
• 3+ years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
• 1+ years of experience leading projects
Salary:
$110,000 per year

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