Retail Banking Representative

3 days ago


Dedham, Massachusetts, United States Eastern Bank Full time

About the Role: We are seeking a talented Retail Banking Representative to join our team at Eastern Bank. As a key member of our staff, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:

  • Provide outstanding customer service and support to clients in a fast-paced retail banking environment.
  • Sell bank products and services to meet individual sales goals and objectives.
  • Process transactions, manage accounts, and handle customer inquiries in a timely and professional manner.
  • Collaborate with colleagues to achieve business goals and objectives.
  • Stay up-to-date on bank products, services, and policies to provide accurate information to clients.

Requirements:

  • Bachelor's degree in Business Administration, Finance, or related field preferred.
  • 1-2 years of experience in retail banking, sales, or customer service.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Basic knowledge of banking products and services.

Compensation and Benefits:

  • $45,000 - $60,000 per year, depending on experience.


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