Yard Associate

3 weeks ago


Columbus, Ohio, United States A L & M Building Supplies Full time
About the Role

We are seeking a highly motivated and customer-focused Yard Associate to join our team at A L & M Building Supplies. As a key member of our lumberyard team, you will be responsible for providing exceptional customer service, maintaining a clean and efficient work environment, and assisting with various tasks to ensure the smooth operation of our store.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by assisting customers with their needs, answering questions, and suggesting products that meet their requirements.
  • Inventory Management: Assist with taking regular inventory of stock, ensuring accuracy and completeness.
  • Store Maintenance: Maintain a clean and orderly lumberyard, including housekeeping tasks as needed.
  • Communication: Notify customers of upcoming promotions and new products, and assist with loading customer vehicles.
  • Team Collaboration: Assist yard staff with other tasks as needed, and help with daily upkeep and straightening of lumber stacks.
  • Security: Be vigilant to identify shoplifters and other types of theft, and respond with appropriate action according to store policy.
Requirements
  • Customer Service Skills: Outstanding customer service skills and a professional attitude.
  • Product Knowledge: A working knowledge of the products in the store, with a willingness to continue to learn.
  • Organizational Skills: Organized, self-starter who thinks independently and solves problems.
  • Communication Skills: Strong math, reading, writing, and communication skills.
  • Sales Skills: Knowledge of effective sales methods and techniques.
  • Physical Demands: Ability to lift up to 80lbs on a regular basis.
Goals and Expectations
  • Knowledge Expansion: Continually expand knowledge of all departments, both in the lumberyard and retail store.
  • Team Player: Become a versatile employee, able to help in other areas as needed.
  • Mentorship: After enough experience, become a mentor to new employees and help them understand products and retail concepts.


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