Food Service Representative
5 days ago
A Customer Service Specialist is needed at Chopt to provide exceptional customer service and maintain a clean and organized store environment.
About the Job:
- Ringing up customers' orders on a cash register with accuracy and efficiency
- Utilizing proper cash handling procedures, including counting change and making change
- Maintaining a stocked, clean, and organized station, including cleaning equipment and wiping down surfaces
- Demonstrating a complete knowledge of the menu and making recommendations to customers
- Adapting to the flow of the business with a sense of urgency, prioritizing tasks and managing multiple responsibilities
- Answering phone calls in a professional manner, responding to customer inquiries and resolving issues
- Monitoring pick-up and delivery orders, ensuring timely and accurate fulfillment
- Communicating with customers regarding promotions and new menu items, providing information and encouraging sales
- Engaging with customers and ensuring every person leaves happy, using positive language and body language
- Being a team player and looking for ways to provide Better customer service, offering solutions and feedback to improve operations
Estimated Salary:$18-$20 per hour, depending on experience and performance.
Benefits:
- Competitive hourly rates and performance-based pay increases
- A clear career path with opportunities for advancement - 50% of all managers started in hourly positions
- Variety of Health and Wellness Benefits
- Pre-Tax Transit and Flexible Spending Benefits
- Generous PTO Policy for all employees
- Employee Meal Discounts
- Employee Assistance Resources
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