Senior Case Manager Specialist

4 days ago


Santa Ana, California, United States Volunteers of America Los Angeles Full time
Join Our Team:
Volunteers of America Los Angeles is seeking a highly motivated and experienced Case Management Lead to join our team. As a vital member of our organization, you will play a key role in ensuring the success of our program by leading our team in delivering exceptional services to clients.

About Our Mission:
Volunteers of America Los Angeles is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. We provide a variety of social services to Los Angeles area communities, including Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program, as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

Responsibilities:
The Lead Case Manager will be responsible for:
  • Coordinating, monitoring, mentoring, and ensuring all delivered services meet the needs of our clients
  • Assisting case managers in assessing and reassessing household needs
  • Educating households on community resource opportunities
  • Developing housing stability plans
  • Scheduling appointments
  • Providing necessary follow-up to ensure housing stability plans are progressing on schedule and needs are adequately being addressed

Requirements:
To be successful in this role, you will need an Associate's Degree in Social Work or a related field or a combination of education and relevant experience (Two years' total). Completion of VOALA Case Management training within 6 months of hire is also required. A minimum of 2 years of experience as a case manager and proven leadership ability are essential. Experience in supervision or a lead role is preferred.

Benefits:
We offer competitive medical, dental, vision, and retirement benefits. The estimated salary for this position is $28.01 - $29.48 per hour, based on experience and qualifications.

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