Telephone Accounts Receivable Professional
3 weeks ago
Job Description
The Center for Orthopedic and Research E is hiring a Telephone Accounts Receivable Professional for our Central Business Office in Jacksonville, FL. This is a full-time position with an estimated salary range of $65,000 - $75,000 per year.
About the Role
- You will spend approximately 90% of your time on the phone, interacting with patients and resolving billing and payment issues.
- Responsible for reducing patient accounts receivable by arranging payment on outstanding accounts.
Responsibilities
- Responds to patient phone calls and responds to inquiries in a timely and professional manner.
- Analyzes accounts for proper claims processing and payment posting through inquiries from patients or staff.
- Communicates with clinics, co-workers, and other departments as required to ensure seamless coordination and resolution of patient accounts.
- Provides exceptional customer service to patients and family members, responding to billing and account questions in a timely and professional manner.
Requirements
- A minimum of two years of experience in healthcare revenue cycle is required.
- High school diploma/GED or equivalent working knowledge is necessary.
Benefits
- The Center for Orthopedic and Research E offers competitive health and supplemental benefits, including a monthly stipend for ancillary benefits.
- We provide an HSA with qualifying HDHP plans and company match, as well as a 401k plan with company match.
- Employee Assistance Program available 24/7, Employee Appreciation Days/Events, Paid Holidays & Paid Time Off.
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