Telephone Accounts Receivable Professional

3 weeks ago


Jacksonville, Florida, United States The Center for Orthopedic and Research E Full time

Job Description

The Center for Orthopedic and Research E is hiring a Telephone Accounts Receivable Professional for our Central Business Office in Jacksonville, FL. This is a full-time position with an estimated salary range of $65,000 - $75,000 per year.

About the Role

  • You will spend approximately 90% of your time on the phone, interacting with patients and resolving billing and payment issues.
  • Responsible for reducing patient accounts receivable by arranging payment on outstanding accounts.

Responsibilities

  1. Responds to patient phone calls and responds to inquiries in a timely and professional manner.
  2. Analyzes accounts for proper claims processing and payment posting through inquiries from patients or staff.
  3. Communicates with clinics, co-workers, and other departments as required to ensure seamless coordination and resolution of patient accounts.
  4. Provides exceptional customer service to patients and family members, responding to billing and account questions in a timely and professional manner.

Requirements

  • A minimum of two years of experience in healthcare revenue cycle is required.
  • High school diploma/GED or equivalent working knowledge is necessary.

Benefits

  • The Center for Orthopedic and Research E offers competitive health and supplemental benefits, including a monthly stipend for ancillary benefits.
  • We provide an HSA with qualifying HDHP plans and company match, as well as a 401k plan with company match.
  • Employee Assistance Program available 24/7, Employee Appreciation Days/Events, Paid Holidays & Paid Time Off.
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