ACH Coordinator

Company Overview:

At STATE DEPARTMENT FEDERAL CREDIT UNION, we prioritize our members' financial needs by offering a variety of products and services at reasonable rates while delivering exceptional experiences.

We seek talented individuals who exhibit passion for helping others and a desire to be part of a collaborative team.

Estimated Salary: $60,000 - $80,000 per year

Key Responsibilities:

• Prepare and process ACH files from all channels, ensuring compliance with regulations, guidelines, and procedures.
• Recommend policy and procedural changes regarding ACH processing.
• Audit and balance posted work, making necessary corrections and/or adjustments within 24 hours.
• Maintain current and complete resources for ACH processing, keeping up-to-date with industry changes.
• Assist credit union staff, members, originators, and paying agencies with ACH-related inquiries and research requests.

Duties and Responsibilities:

1. Process incoming and outgoing ACH files, monitoring established ACH controls.
2. Resolve out-of-balance conditions with the Accounting Department.
3. Process and act on reclamations and tracer requests received from pay centers.
4. Assist with the development, testing, and implementation of new ACH products and services.
5. Participate in annual internal and external audits of payments systems.

Required Skills and Qualifications:

• 3-5 years of experience in ACH and banking operations, including demonstrated knowledge of ACH rules and regulations.
• Understanding of A2A and P2P processing and related services.
• Accredited ACH Professional (AAP) or other payments certification preferred.
• Strong knowledge of related rules and regulations, including NACHA, Regulations CC and E, and all other related industry guidance.
• Experience with Federal Payments, ACH processing, returns, reversals, DNEs, SDA, reclamations, disputes, and NOCs.

Benefits:

• Working for a diverse and inclusive organization that values and respects team members.
• Work-from-home options may be available after an introductory period.
• 401k with 4% employer match plus an additional Safe Harbor Employer Contribution.
• Generous Paid Time Off.
• Tuition Reimbursement.
• Commute/Parking Incentive Plan.
• Comprehensive Medical, Dental, and Vision Insurance Package.
• Gym Reimbursement.
• Company and Team Bonding Events.