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Patient Access Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Archbold Medical Center. As a Patient Access Representative, you will be responsible for providing exceptional patient service and ensuring a smooth registration process.
Key Responsibilities- Answer office telephones and direct calls to the appropriate personnel
- Schedule appointments for patients and manage the scheduling process
- Register patients and collect demographic and insurance information
- Verify insurance coverage and benefits
- Process patient payments and handle billing inquiries
- Maintain accurate and up-to-date patient records
- Communicate effectively with patients, families, and healthcare team members
- High school diploma or equivalent required
- Previous experience in a medical office setting preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of medical software
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan with company match
- Generous paid time off and holidays
- Opportunities for professional growth and development
Archbold Medical Center is a four-hospital health system with a commitment to providing safe, innovative, and compassionate care to our communities. We are dedicated to recruiting and retaining the best healthcare professionals to join our team and contribute to our mission of delivering exceptional patient care.