Cleveland Browns Guest Experience Associate

3 weeks ago


Cleveland, Ohio, United States Cleveland Browns Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our Cleveland Browns Guest Services team as a Guest Experience Associate. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a clean and safe environment, and enhancing their overall experience at our stadium events.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Ensure a clean and safe environment for guests, including maintaining a clean and organized workspace, and reporting any safety concerns to management.
  • Collaborate with other team members to achieve common goals and objectives, and contribute to a positive and inclusive team culture.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

About Us: The Cleveland Browns are a professional American football team based in Cleveland, Ohio. We are committed to providing a world-class experience for our guests, and are seeking a talented and dedicated individual to join our team as a Guest Experience Associate.



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