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Customer Service Lead
2 months ago
At Circle K, we're looking for a skilled and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you'll be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive shopping experience for our customers.
Key Responsibilities:- Provide prompt and courteous customer service, addressing customer concerns and resolving issues in a timely and professional manner.
- Assist in training and developing new Customer Service Representatives, helping them to achieve their full potential and providing support as needed.
- Perform shift supervision, ensuring that the store is running smoothly and efficiently, and that all tasks are completed to a high standard.
- Complete all store merchandise build-to's, ensuring that the store is fully stocked and merchandised to meet customer needs.
- Receive and verify vendor deliveries, ensuring that all products are received and stored correctly.
We're looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work effectively in a fast-paced environment. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we'd love to hear from you.
