Site Reliability Engineer
4 weeks ago
At UKG, we're on a mission to inspire every organization to become a great place to work through our award-winning HR technology. As a Site Reliability Engineer, you'll play a critical role in developing software solutions to enhance, harden, and support our service delivery processes. This includes automated testing, performance analysis, observability, and auto remediation.
Key Responsibilities
Engage in and improve the lifecycle of services from conception to EOL, including system design consulting, and capacity planning
Define and implement standards and best practices related to System Architecture, Service delivery, metrics, and the automation of operational tasks
Support services, product, and engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response
Improve system performance, application delivery, and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis
Collaborate closely with engineering professionals within the organization to deliver reliable services
Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil)
Actively participate in incident response, including on-call responsibilities
Partner with stakeholders to influence and help drive the best possible technical and business outcomes
Requirements
1-3 years of experience coding in higher-level languages (e.g., Python, JavaScript, C+, or Java)
Knowledge of Cloud-based applications & Containerization Technologies
Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing
Fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals
Engineering degree, or a related technical discipline, or equivalent work experience
About UKG
UKG is the largest U.S.-based private software company in the world, with 80,000 customers across 150 countries. We're on a mission to inspire every organization to become a great place to work through our award-winning HR technology. Join us in our pursuit of innovation and excellence.
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