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Dispensing Expert

3 weeks ago

Boston, Massachusetts, United States Warby Parker Part time

About Our Company Culture

At Warby Parker, we're driven by a shared passion for innovation, creativity, and social responsibility. We believe that everyone deserves access to high-quality, stylish eyewear, regardless of their background or financial situation.

The Job

We're seeking a talented Licensed Optician to join our team of optical experts. As a critical member of our in-house optical team, you'll play a vital role in helping customers achieve their best possible vision. Your expertise will ensure that every customer leaves our stores feeling confident and empowered.

Your Key Responsibilities

  • Meet with customers to discuss their eyewear needs and preferences.
  • Take precise measurements, adjust and fit eyewear, and verify accuracy.
  • Check that our finished eyewear meets our optical standards and customer requirements.
  • Explain prescription terminology and product offerings to customers in a clear, concise manner.
  • Collaborate with your team to deliver exceptional customer service and drive sales.
  • Help customers select the perfect frames and lenses based on their prescription needs, face shape, and lifestyle.
  • Develop and implement best practices for sales and customer service.
  • Represent our brand and educate others about our values and mission.

You'll Thrive Here If:

  • You hold a valid dispensing optician license or are ABO-certified in non-licensing states.
  • You're passionate about the eyewear industry and committed to delivering exceptional customer service.
  • You possess excellent communication skills and can effectively communicate complex ideas to customers.
  • You're dedicated to excellence, customer satisfaction, and continuous improvement.
  • You're a team player who thrives in fast-paced environments.
  • You're highly organized, detail-oriented, and able to multitask.
  • You're open-minded, always learning, and willing to adapt.
  • You take pride in your work and are committed to upholding our company values.
  • You're not listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

We Offer

A competitive salary, comprehensive benefits package, and opportunities for professional growth and development. At Warby Parker, we believe in supporting our employees' passions and interests, which is why we offer a range of employee programs and resources.