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Tax Season Receptionist

1 month ago

Eagle River, Wisconsin, United States H&R Block Full time
Job Title: Receptionist

At H&R Block, we're looking for a highly motivated and organized Receptionist to join our team during the tax season. As a Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a seamless experience for our customers.

Key Responsibilities:
  • Answer phone calls and greet clients in a friendly and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Handle client inquiries and resolve issues in a timely and professional manner
  • Maintain a clean and organized office environment
Requirements:
  • High school diploma or equivalent
  • Previous experience in a customer service environment
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
  • Basic computer skills and knowledge of Microsoft Office
What We Offer:
  • A competitive hourly rate
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment
  • Access to our employee discount program
  • And more

We're an equal opportunities employer and welcome applications from diverse candidates. If you're a motivated and organized individual who is passionate about delivering exceptional customer service, we'd love to hear from you