Residential Plumbing Operations Manager

1 day ago


Durham, North Carolina, United States JD Service Now Full time

About the Role
JD Service Now is seeking a highly skilled and experienced Residential Plumbing Manager to lead our plumbing division. As a key member of our team, you will be responsible for managing a team of technicians, customer relations, and data gathering to drive business growth and customer satisfaction.

Key Responsibilities
Manage a team of technicians to ensure efficient and effective service delivery
Develop and implement strategies to improve customer satisfaction and retention
Analyze data to identify trends and areas for improvement
Collaborate with other departments to achieve business objectives
Represent the company in a professional manner

Requirements
5+ years of experience in residential plumbing management
Proven track record of improving customer satisfaction and retention
Strong leadership and communication skills
Ability to analyze data and make informed decisions
Proficient in Microsoft Office applications

What We Offer
Competitive salary and benefits package
Opportunity to work with a dynamic and growing company
Collaborative and supportive team environment
Professional development opportunities



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