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Business Systems Analyst

2 months ago

Mt Juliet, United States KHS America Full time

Key Responsibilities:

  • Offer specialized support and expertise in the development, execution, upkeep, and resolution of issues related to KHS America’s business systems, including SAP, Power BI, and various online business tools.
  • Guarantee the integrity, uniformity, usability, and accessibility of data across business operations and systems.
  • Exhibit proficiency in system development, conduct thorough testing, generate reports, and create new system processes tailored to the needs of KHS America.
  • Demonstrate advanced skills in SAP, Power BI, website management, Excel, PowerPoint, and the Microsoft Office suite.
  • Foster strong relationships with the management team, system users, and international partners.
  • Facilitate training sessions as required to improve user proficiency with the systems.
  • Collaborate directly with other departments and global partners to streamline processes.
  • Document project advancements in project management tools.
  • Promptly address system-related challenges, troubleshoot problems, and devise effective solutions.

Additional Responsibilities:

  • May be required to undertake other tasks as directed or assigned.

Competencies for Success:

  • Meticulous attention to detail and accuracy.
  • Ability to meet deadlines and respond to requests promptly while achieving set goals and objectives.
  • Capability to prioritize tasks and tactfully explain conflicting priorities to company personnel.
  • Strong training abilities to ensure staff can effectively navigate and utilize SAP.
  • Ability to collaborate effectively with departmental and company personnel.
  • Critical thinking and analytical skills.
  • Commitment to the core values of KHS America, including integrity, innovation, respect, and alignment.

Work Environment and Physical Requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Physical Requirements:

While performing the duties of this position, the employee is frequently required to sit, talk, and hear; reach with hands and arms; and use hands to manipulate objects, tools, or controls. The employee may occasionally stand and walk, and may lift and/or move objects weighing up to 20-25 pounds. Specific vision abilities required for this role include close vision, distance vision, depth perception, color vision, and the ability to focus.


Work Environment:
The position is based in a temperature-controlled office environment, with noise levels varying based on the number of colleagues engaged in conversation.

Qualifications:

  • Bachelor's degree or completion of relevant post-secondary coursework; equivalent work experience may be considered in lieu of educational prerequisites.
  • A minimum of 3 years of experience with SAP, demonstrating a strong technical understanding of system functionalities.
  • Proven ability to lead and manage projects effectively.
  • Excellent written and verbal communication skills.
  • Proficiency in computer systems and strong technical skills within an ERP environment.

Preferred Qualifications:

  • Experience with Power BI and/or other related business systems.
  • Prior experience in training, mentoring, and supporting team members.
  • Successful work experience in roles where data analysis is a significant component.