Shift Leader

5 days ago


Dulles, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and organized Shift Leader to join our team at Wegmans Food Markets. As a Shift Leader, you will be responsible for managing store operations, leading a team of customer service employees, and providing exceptional customer service to our customers.

Key Responsibilities
  • Manage store operations, including coordinating and troubleshooting daily activities of customer service employees
  • Lead and develop a team of customer service focused team members, ensuring they have the tools and resources to be successful in their jobs
  • Provide exceptional customer service to customers and employees alike, acting as a champion throughout the store for our values and standards
  • Partner with department management to prioritize and delegate tasks, ensuring the Front End/customer checkout operations runs efficiently
  • Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
Requirements
  • 1 or more years of work experience, preferably in customer service, or a college degree
  • Computer skills
  • Proven ability to multi-task and handle interruptions in a fast-paced environment
  • Experience leading a team
  • Ability to quickly learn and adapt to new situations and subject matters
What We Offer

At Wegmans, we offer a competitive salary, comprehensive benefits, and a generous scholarship program to help employees meet their educational goals. We also offer a flexible scheduling program, allowing employees to prioritize their personal and work life. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.

Why Work at Wegmans?

For 25 years in a row, our employees have put us on the FORTUNE magazines list of the 100 Best Companies to Work For. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart, and growth as part of everything we do, Wegmans is the place for you to do what you love and love what you do.



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