Business Tax Consultant

3 weeks ago


Louisville, Kentucky, United States Intuit Full time
About the Role

At Intuit, we're on a mission to Power Prosperity Around the World. As a Business Tax Consultant, you'll play a critical role in helping our customers achieve their financial goals. You'll work with a variety of clients, providing expert guidance on tax preparation, tax advice, and tax return preparation.

Key Responsibilities
  • Provide high-quality customer interactions and experiences that instill confidence using deep customer empathy and extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation.
  • Document customer interactions.
  • Work continuously toward meeting company key performance metrics and Big Bet Goals.
Requirements
  • Strong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.
  • Minimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred.
  • Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax season.
  • Bookkeeping experience with books to tax preparation is strongly preferred.
  • Experience preparing Business Tax returns for service industry customers strongly preferred.
  • Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
  • Must possess an active Preparer Tax Identification Number (PTIN).
  • Working knowledge of Circular 230.
  • Proficient with technology; solid knowledge of computer operations and software.
  • Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
  • Excellent verbal and written communication skills.
  • Critical thinking, problem solving, research skills, and determination.
  • Ability to work in a fast-paced environment with minimal supervision.
  • Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work.
  • Must reside in the United States.

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