Auto Service Sales Representative
4 weeks ago
About the Role
We are seeking a highly skilled Auto Service - Customer Service Rep to join our team at Motor Works Auto in Bemidji, MN. As an Auto Service - Customer Service Rep, you will be responsible for meeting with customers to determine their needs for vehicle repair or services, monitoring the progress of each car throughout the day, and updating customers frequently.
You will oversee the technicians working on their vehicles by tracking their time management, efficiency, parts ordering, and job completion times. Your customer service skills will shine through all your interactions with others as you build customer relations and great rapport.
Key Responsibilities
- Meet with customers to determine their needs for vehicle repair or services
- Monitor the progress of each car throughout the day and update customers frequently
- Oversee the technicians working on their vehicles by tracking their time management, efficiency, parts ordering, and job completion times
- Build customer relations and great rapport through excellent customer service skills
- Increase profitability through sales and retail promotion
- Participate in quality control and document standard operating procedures
Requirements
- 1+ year of experience in automotive service advising
- Service advisor, customer satisfaction, and quality control skills
- Ability to work a flexible schedule
About Motor Works Auto
We are a full-service automobile company that fixes all makes and models. Our primary goal is to provide our customers with the highest level of service. We are always looking for great people to join our team and provide an excellent workspace by making sure that our operations are always organized and efficient.
We offer great benefits and opportunities for advancement. If our employees win, we win. We are a family-friendly company filled with skilled professionals and a supportive management team.
Why Work with Us
We offer a highly competitive salary of $50,000-$80,000, 100% company-paid medical, dental, and vision insurance, a 401(k) with match, paid vacation, and one of the most competitive pay plans in the area.
We make it easy to apply with our initial quick mobile-optimized application. If you have the ability to concentrate and accomplish tasks despite interruptions, are organized, detail-oriented, and reliable, and can work well with others, please consider applying for this car position today.
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