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Key Holder

1 month ago

Nashua, New Hampshire, United States Lindt & Sprüngli Full time
Position Purpose

As a Shift Supervisor at Lindt USA, you will be part of a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers.

Key Responsibilities
  • Ensure store meets or exceeds weekly, monthly, annual sales plan and consistently contributes to the district's achievement of the sale's plan.
  • Model understanding and commitment to the store's sales mission and effectively communicate the mission to staff in actionable terms.
  • Assist with development of each team member's individual commitment to the achievement of store's sales results.
  • Monitor and escalate stock levels to Store Management in a timely manner to avoid out of stocks/overstocks/dated product.
Our Core Values
  • Excellence: We aspire for excellence in everything we do.
  • Collaboration: We invest in our relationships and value each other.
  • Entrepreneurship: We take ownership to drive results and make an impact.
  • Innovation: We are always evolving to shape our future.
  • Responsibility: We act responsibly and treat others with respect.
Requirements
  • Proven sales background.
  • Ability to take direction and effectively delegate and execute through others.
  • Basic math and/or accounting skills.
  • Prior retail experience, preferably in a specialty retail environment.