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Healthcare Support Specialist

1 week ago


Central Islip, New York, United States Health Research, Inc. Full time
About Us
At Health Research, Inc., we are dedicated to transforming the health and well-being of the people of New York State through innovative partnerships and cutting-edge public health initiatives. Our team is passionate about making a difference in public health and advancing scientific research.

Job Description
The selected candidate will be responsible for providing clerical support to a team of 10-12 staff members in the Metropolitan Regional Office. Key responsibilities include assisting in the initial review of public health investigations, answering incoming calls, responding to inquiries, and triaging telephone communications. Additionally, the candidate will enter data into required computer-based surveillance and reporting systems, type letters, notes, and memos as requested, and perform other related clerical duties as assigned.

Required Skills and Qualifications
* Associate's degree in a related field or higher degree* Two years of general office, secretarial, or administrative experience* At least one year of public health training or experience* Proficiency in utilizing electronic health systems with confidential patient information* Experience with a multi-line phone system* Strong communication and organizational skills* Ability to work independently and as part of a team* Familiarity with Microsoft Office software* Grant funded position; compliance with funding requirements is essential

Benefits
HRI offers a comprehensive benefits package, including health, dental, and vision insurance, flexible benefit accounts, generous paid time off, tuition support, and retirement benefits.

Others
As a dynamic non-profit organization, HRI plays a crucial role in advancing the strategic goals of the New York State Department of Health and other health-related entities. We are committed to diversity, equity, and inclusion in our workforce and strive to create a culture that values teamwork, innovation, and continuous learning.