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Telecommunications Technician

2 months ago

Riverside, Missouri, United States Kanaan Communications, LLC Full time
About Kanaan Communications, LLC

We are a leading provider of telecommunications services, specializing in the installation and maintenance of fiber optic systems. Our team of experts is dedicated to delivering exceptional service to our customers, and we are seeking a highly skilled Fiber Installation Specialist to join our team.

Job Summary

The Fiber Installation Specialist will be responsible for installing and maintaining fiber optic systems, including resolving and repairing issues, setting up and configuring residential networking equipment, and analyzing and recording test results. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be comfortable with physical labor.

Responsibilities
  • Install and maintain fiber optic systems, including resolving and repairing issues
  • Set up and configure residential networking equipment, such as ONTs, routers, and switches
  • Analyze and record test results, using company-issued devices and customer equipment
  • Interface with customers to identify and remedy sources of customer-perceived issues
  • Drive a company vehicle between home/office, warehouse, and work sites, in a safe and courteous manner
  • Maintain a clean and stocked vehicle, with equipment ready for use
  • Complete paperwork accurately, and report and record all work order status updates
  • Provide exceptional customer service, including greeting and interacting with customers in a professional and courteous manner
Requirements
  • High school diploma or equivalent
  • Valid driver's license, with a minimum of 2 years driving experience
  • Authorized to work in the United States
  • Experience with small hand tools, power tools, and test equipment
  • Ability to work in a fast-paced, time-sensitive environment
  • Effective communication skills
  • Ability to travel and work extended hours, including overtime and weekends
  • Ability to lift, climb, and carry ladders, with a weight of up to 80lbs
Benefits
  • Company vehicle
  • Weekly paychecks
  • Competitive pay
  • Medical, dental, vision, and prescription plans
  • Flexible spending accounts
  • Short- and long-term disability
  • Supplemental life and AD&D
  • 401(k) retirement savings, with company match
  • Stock purchase plan
  • Company discounts
  • Legal insurance
  • Paid time off and holidays
  • Tuition reimbursement for select degrees
Equal Opportunity Employer

Kanaan Communications, LLC is an equal opportunity employer, and we prohibit discrimination and harassment of any kind, including based on disability and protected veteran status. We are committed to providing a safe and inclusive work environment for all employees and applicants.