Research Operations Specialist

2 weeks ago


Johnston, United States Citizens Full time
Job Summary

Citizens is seeking a highly skilled Research Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing world-class customer service and ensuring the smooth operation of our investment products.

Key Responsibilities:

  • Process all money movement transactions, including bank payments, checks, wires, and account journals
  • Handle all physical and remote check deposits, as well as stock/bond certificates
  • Manage incoming mail and repository filing
  • Provide prompt, accurate, and timely resolution to all requests and inquiries

Requirements:

  • Minimum of 1 year of experience in bank/financial services and/or customer service
  • Demonstrated history of strong attention to detail
  • Ability to work in a fast-paced team environment with multiple priorities
  • Strong interpersonal, verbal, and written communication skills

Preferred Qualifications:

  • Proven ability to analyze, problem-solve, and make decisions independently
  • Ability to adapt to an ever-changing work environment
  • FINRA SIE, Series 7 and/or 63 or 66 licenses
  • Demonstrated job history stability

Work Schedule:

  • Hours per Week: 40
  • Work Schedule: Monday-Friday, 8:30 AM - 5:00 PM ET OR 8:00 AM ET - 4:30 PM ET

Citizens is an equal employment opportunity employer and welcomes applications from diverse candidates.



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